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Privacy Policy
Last Updated: 19 August 2026
At To Brothers Solar Energy, we respect your privacy and are committed to protecting the personal information you share with us through our website, enquiry forms, WhatsApp, phone calls, email, or other communication channels.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit or use our website:
1. Information We May Collect
When you contact us or submit an enquiry, we may collect information such as:
We only request information that is reasonably required to respond to your enquiry, provide our services, prepare quotations, arrange consultations, or process your solar installation requirements.
2. How We Use Your Information
The information you provide may be used to:
We do not intend to use your personal information for purposes unrelated to the reason for which it was collected, except where permitted or required by applicable law.
3. WhatsApp, Phone & Email Communication
If you contact To Brothers Solar Energy through WhatsApp, phone, email, or other communication platforms, we may use the information provided by you to respond to your enquiry and provide requested services.
Please note that third-party platforms such as WhatsApp, Google, email providers, or social-media platforms may have their own privacy policies and terms.
4. Cookies & Website Data
Our website may use cookies or similar technologies to improve website functionality, understand visitor activity, remember preferences, and improve the user experience.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers, installation partners, technology providers, or other parties when reasonably required to provide our services, operate our website, communicate with you, or comply with applicable law.
Where appropriate, we expect such parties to handle information responsibly and only for the relevant purpose.
6. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.
7. Data Retention
We may retain your information for as long as reasonably necessary for the purpose for which it was collected, including customer service, business records, legal requirements, dispute resolution, and legitimate business purposes.
When information is no longer required and there is no legal or business reason to retain it, we may delete or securely dispose of it.
8. Your Choices and Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access to or correction of information and, where applicable, withdrawing consent or requesting deletion.
To make a privacy-related request, please contact us using the details below.
9. Children's Privacy
Our website and services are not intentionally designed to collect personal information from children without appropriate authorization.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
10. Third-Party Websites
Our website may contain links to third-party websites, social-media platforms, payment services, or other external websites.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
11. Changes to This Privacy Policy
To Brothers Solar Energy may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.
Any updated version will be posted on this page with the revised “Last Updated” date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
To Brothers Solar Energy
📞 +91 9654396037
📞 +91 8700695638
📧 tobrotherssolarenergy@gmail.com
🌐 www.tobrotherssolarenergy.com
📍 Plot No. 62, Ecotech III, Greater Noida, Uttar Pradesh – 201306
Your Privacy Matters to Us
At To Brothers Solar Energy, we are committed to handling customer information responsibly and using it primarily to provide better solar solutions, customer support, and services.
To Brothers Solar Energy — Powering a Smarter, Greener Future. ☀️
Last Updated: 19 August 2026
Welcome to To Brothers Solar Energy. By accessing or using our website, contacting us through the website, submitting an enquiry, or purchasing our products/services, you agree to the following Terms & Conditions.
To Brothers Solar Energyprovides solar energy products and services, which may include:
On-Grid Solar Systems , Off-Grid Solar Systems, Hybrid Solar Systems ,Residential Solar Solutions ,Commercial Solar Solutions ,Solar Panel Installation, Solar System Design & Consultation, Solar Project Proposals, Energy Assessment ,Installation and related support services The availability of products, brands, system capacities and services may vary depending on location, stock, project requirements and applicable regulations.
We make reasonable efforts to ensure that the information published on our website is accurate and up to date. However, product specifications, prices, offers, availability, images, system configurations and other information may change without prior notice. Website information should not be treated as a final quotation or contractual offer unless specifically confirmed by To Brothers Solar Energy in writing.
The appropriate solar system depends on several factors, including: Electricity consumption Available rooftop/installation area ,Sunlight conditions Load requirements ,Battery backup requirements Grid availability Applicable technical requirements Customer budget Applicable government regulations The final system capacity and configuration will be determined after assessment and discussion with the customer.
Any price displayed on the website, advertisement, social media, WhatsApp or other promotional material may be indicative unless specifically stated otherwise. A final quotation may depend on: System capacity Selected brand and equipment Installation requirements Site conditions Transportation Electrical work Civil work Additional accessories Applicable taxes Government policies or other applicable charges The final price will be confirmed through an official quotation issued to the customer.
Installation will be carried out according to the agreed scope of work and site requirements.The customer is responsible for providing reasonable access to the installation site and ensuring that necessary permissions or property-related approvals are available where required. Additional work that is not included in the original quotation may be charged separately after discussion with the customer.
Any subsidy, net-metering benefit, loan facility, government scheme or other incentive mentioned on our website or promotional material is subject to applicable government rules, eligibility criteria, approvals and availability.To Brothers Solar Energy does not guarantee that every customer will qualify for a particular subsidy or government benefit.Where applicable, the customer may be required to provide accurate documents and information for processing.
We may offer solar products from different manufacturers and brands.Product availability may depend on stock, manufacturer policies and project requirements. In case a particular model or product is unavailable, an equivalent or suitable alternative may be suggested, subject to customer approval.
Solar panels, inverters, batteries and other components may carry separate manufacturer warranties.Warranty terms, duration and conditions depend on the respective manufacturer's warranty policy.Installation-related workmanship warranty, if offered, will be governed by the terms mentioned in the customer's quotation or service agreement.Customers should retain invoices, warranty documents and other relevant purchase records.
Payment terms will be communicated in the official quotation, invoice or agreement.The customer agrees to make payments according to the agreed schedule.Any delay in payment may affect procurement, installation timelines or project completion.
From time to time, To Brothers Solar Energy may announce special offers, discounts, gifts, promotional benefits or limited-period schemes.
All promotional offers are subject to:
· Offer validity
· Stock availability
· Eligibility conditions
· Applicable terms
· Customer's selected system
· Confirmation by To Brothers Solar Energy
Promotional material should not be considered a guarantee unless the offer has been confirmed in writing.
Installation and delivery timelines may depend on product availability, site readiness, weather conditions, government approvals, DISCOM processes, transportation and other circumstances beyond our reasonable control.Therefore, estimated timelines are not necessarily guaranteed completion dates unless specifically agreed in writing.
Customers are expected to provide accurate information and documents required for quotations, installation, approvals and other services. The customer must inform us about any relevant site conditions, electrical issues, structural concerns or other circumstances that may affect installation. Incorrect or incomplete information provided by the customer may affect project pricing, design or installation timelines.
All content on this website, including text, logos, graphics, photographs, videos, designs, branding and other material, belongs to or is used by To Brothers Solar Energywith appropriate rights.You may not reproduce, copy, modify, distribute or commercially use our website content without prior written permission.
Our website may contain links to third-party websites, manufacturers, government portals, social-media platforms or other external resources.To Brothers Solar Energy is not responsible for the content, availability, security, privacy practices or terms of third-party websites.Users should review the relevant third party's terms and policies before using those services.
To Brothers Solar Energy will make reasonable efforts to provide the agreed products and services.However, we are not responsible for losses arising from circumstances beyond our reasonable control, including natural disasters, extreme weather, government actions, grid failures, delays by third parties, transportation issues, manufacturer delays or changes in applicable regulations.Any liability, where applicable, will be subject to the terms of the customer's quotation, invoice, agreement and applicable law.
We aim to keep our website available and functional, but we do not guarantee uninterrupted access.The website may occasionally be unavailable because of maintenance, technical problems, hosting issues, updates or circumstances beyond our control.
Personal information submitted through our website will be handled according to our Privacy Policyand applicable data-protection requirements.Users should avoid submitting unnecessary sensitive or confidential information through public website forms.
To Brothers Solar Energy may modify these Terms & Conditions from time to time.Updated terms will be published on this page along with the revised Last Updated date.Your continued use of the website after changes are published may constitute acceptance of the updated terms, to the extent permitted by applicable law.
These Terms & Conditions shall be governed by the applicable laws of India.Any dispute shall be subject to the jurisdiction of the competent courts having jurisdiction over the relevant matter and location.
For questions regarding these Terms & Conditions, quotations, solar installations or our services, please contact:
To Brothers Solar Energy
📞 +91 9654396037
📞 +91 8700695638
📧 tobrotherssolarenergy@gmail.com
🌐 www.tobrotherssolarenergy.com
📍 Plot No. 62, Ecotech III, Greater Noida, Uttar Pradesh – 201306
☀️ To Brothers Solar Energy
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